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BOS Pragmaa BOS AG brand
Our work

Recording coming soon

Modern Work & IT Governance

Empowering people through technology.

Create a connected workplace where employees, processes, and technology work as one.

A walkthrough of this work is being finalised and will be published here shortly. In the meantime, the project behind it is below.

Projects in this capability

01

Otobo ITSM (+ Chatbot)

Problem

Support requests scattered across email and spreadsheets with no visibility.

What we built

An Otobo service desk with an AI chatbot on the client knowledge base.

Outcome

Tier-1 tickets deflected and resolution time cut — figure pending approval.

Next step

Contact us today